Translation Company

If you are in search of a translation company for a one off or for a long term business arrangement, there are some good rules of thumb to keep in mind when making your choice. Extensive decision making efforts should be taken if you plan to use this service on a regular basis but whether you use them on a regular basis in multiple languages or have a need for a single language or single type of translation; customer service and adaptability are key factors in your choice. Another factor is the type of experience the company has and what services they offer their clients.

You need more than a multilingual person to provide your translation services. A team of people with business experience is important. Qualified individuals with linguistic skills can be more likely to help in your business. Look at the type of clients the translation company services. Do they work in your industry or an industry similar to yours? What does their business site say about the types of translations they do?

Some companies will do translations in multiple types of fields including various types of document, websites as well as media including video, audio and live translations. They might do in person interpretation services for court or media as well as tour with you on a business trip overseas.

You can have various types of translation and interpreting services including: simultaneous interpreting, whisper interpreting, escort interpreting, consecutive interpreting or related interpreting. There can also be a need for unique business skill set such as medical terminology, legal terminology, business contracts or other areas of expertise that will ensure that your translation comes across not only in the right language but with clarity and at a very concise level.

Customer service is important and you need to know what to expect. When you obtain a quote from a company that provides translations, be sure to watch for delivery time and other guarantees when they provide a quotation. Turn around time, guaranteed quality as well as what quality measures are taken to ensure that your product or service is what you need is important.

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Confidentiality is an important factor in translations as well. Having the translation services company sign a non-disclosure agreement or NDA is standard and the expectation that they will honor your agreement with sensitive and information of a proprietary nature is standard but to have it in writing is a smart business move. It’s important to understand the company’s information retention policy and confidentiality policy. Many companies will provide you with a standard contract but if they do not, you should be prepared to have them sign one that you put forth in order to solidify the business arrangement.

Does the company provide details on the type of knowledge and credentials their employees have? Are the employees contracted freelancers of the translation agency or actual employees? Understanding these things can help you determine the level of professionalism and integrity of a translation or interpreting organization. The number of languages spoken, the background of the translation staff, the confidentiality agreements, customer service, rates and turnaround time are all factors to consider when choosing a translation company.

Language Innovations, LLC
1725 I Street, NW
Suite 300
Washington, D.C. 20006
Phone: 202-349-4180 Fax: 202-349-4182
Toll Free: 1-888-349-4180
Email: info@LanguageInnovations.com